We proudly offer FREE worldwide shipping!

Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest assured we are doing everything in our power to get your order to you as soon as possible! 

 

Once your order is dispatched, depending on your country or region, estimated delivery time for Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Korea, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Singapore, Spain, Sweden, Switzerland, Thailand, Ukraine, United Kingdom, United States is between 5-15 working days. 

Rest of the World is 10 - 20 working days, however, you may receive your items much earlier.

We are glad to bring our customers great value and service. That’s why we provide FREE shipping for all orders from our warehouses by ePacket or EMS and in within the USA we offer United States Postal Service.

  

 

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

 

 

SHIPPING TIME

Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States   7-14 Business days
Canada, Europe 10-15 Business days
Australia, New Zealand 10-15 Business days
Mexico, Central America, South America 15-25 Business days
Max delivery time – 20 business days.

*This doesn’t include our 2-5 day processing time.

  

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us at Sales@grayjupiterproducts.com and we will do our best to help you out.